Buddy Pack

90-Minute Initial Comprehensive Hearing Assessment ($150 Value)

This complimentary 90-minute hearing test will evaluate your hearing loss and possible causes, allowing for accurate diagnosis, treatment, and management. Importantly, hearing examinations can identify hidden abnormalities that require medical treatment.

Hearing Aid Fitting and Verification
Valued at $ 350

Your brand-new Hearing Aids will be ready and assembled with appropriate wires, tubes, moulds or domes as indicated at the Hearing aid consultation, and the model, colour and required specs will be confirmed prior to fitting. The Hearing aids will then be tried on your ears to check for comfort and best fit and to see if any changes are needed. Incorrect parameters can impact both the comfort and sound quality of a hearing device.

30-day Unlimited Follow Up
Valued at approximately $300

Even if your hearing aids are working well, there’s always space for improvement. The first few weeks and months of wearing hearing aids are crucial. In the real world, your hearing aids will be tested for comfort and functionality. Following your initial fitting, a follow-up session allows to fine-tune and optimise your hearing aids even more for an even better listening experience.

3 Ear Wax Removal – Micro Suction
Valued at $300

The accumulation of Ear wax can cause various issues, not only affecting your ears but also potentially leading to maintenance problems with your hearing aids.

Hearing Buddy is committed to your ear health as well as your hearing. As a valued customer who has purchased hearing aids from us, you can take advantage of three complimentary earwax micro-suction sessions. This exclusive service helps ensure your ears stay healthy and your hearing aids function optimally.

30-Day Money Back Guarantee

Hearing Buddy offers a 30 day change of mind return period from the date you are receiving the device(s). During this period it is important that you attend appointments as required to ensure that your hearing devices are adjusted to suit your needs and that you are able to manage them correctly.

End of Warranty Recall:
Valued at $400

As your hearing aid warranty approaches expiration, we'll proactively contact you to schedule a checkup and send your devices in for service. This preventive measure helps avoid unexpected repair costs, extends the lifespan of your hearing aids, and allows us to address any specific issues you might be experiencing.

Hearing Aid Check and Adjust
Valued at approximately $600

Stay ahead of any changes in your hearing with regular checkups and adjustments.

Consumables
Valued at approximately $200

Your hearing aids come with a starter pack which includes 1 box of batteries (if applicable), 1 pack of filters and domes, and cleaning tools. As part of your Buddy Pack, Hearing Buddy will provide you with replacement filters and domes as needed while your hearing aids are under warranty. This ensures your devices continue to function at their best and remain protected.

Remember: Battery replacements are not included in the Buddy Pack and will incur an additional charge.

3-Year Manufacturer’s Warranty

The hearing aid(s) are typically covered by a three-year warranty. It does not cover damage resulting from incorrect use, negligence, or accidental damage. We will handle the warranty management for you. Simply return the hearing aids to us for warranty service if anything goes wrong.

Please note: Ear moulds and custom shells carry limited warranty of 90 days, and accessories are generally covered for 1 year.