Phone: +0468767370 Email: info@hearingbuddy.com.au

9am-5pm

Our Approach

Our 5 Step Approach to Successful Outcomes

Step 1

An informal professionalism:

A long standing relationship starts with a good conversation. We are interested in listening to everything from what you had for breakfast, your journey and of course most importantly – your hearing needs and current hearing related problems.

Step 2

Accurate Diagnosis:

There are many reasons why a correct diagnosis is so important when it comes to diagnosing hearing loss or repairing your hearing aids. Your hearing or hearing aid-related concerns will be the subject of a joint evaluation by us and you. Every step of the way, you can rely on us to explain everything that’s going on and what’s coming up next.

Step 3

Explaining Findings:

Empowerment has nothing to do with our knowledge of your hearing loss as it is not about us. It all boils down to how well you understand your hearing and hearing loss. Our all-inclusive approach makes it simpler for you to understand your hearing and the possible outcomes.

Step 4

Personalised Solutions:

There are many reasons why a correct diagnosis is so important when it comes to diagnosing hearing loss or repairing your hearing aids. Your hearing or hearing aid-related concerns will be the subject of a joint evaluation by us and you. Every step of the way, you can rely on us to explain everything that’s going on and what’s coming up next.

Our approach is to make the complex simple, and the simple – compelling

Step 5

Ongoing Care:

Communication is said to be the foundation of relationships, and our commitment to cultivating relationships and trust plays a key role in our growth and efficiency. Hearing Buddy considers itself to be a partner in the search for a solution to your hearing loss, and our relationship with you extends beyond the initial appointment. Consequently, we provide unlimited follow-up during your first 60 days of receiving hearing aids, schedule 6 to 12 monthly recalls, and arrange end of warranty recalls for all our clients in order to provide exceptional care and ensure that you maintain the highest possible level of hearing throughout your journey with us.